Ordering

The ordering process in simplified steps: 
(more details below)

STEP 1 - CHOOSE YOUR DESIGN
Browse through our designs and choose your style, if you are unsure as to which is your favourite, register as a guest on the left hand side - you can create an account and look at them over time. You can also order a sample at this point if you wish to see your invitation first hand before you purchase your final order, but this isn't necessary as we guarantee the premium standard of our wedding stationery.

STEP 2 - ORDER
If you are happy with your choice, purchase your order online following the simple steps in our online shopping cart checkout after you have registeered. Be sure to order a few extra blanks (5 recommended) for keepsakes and any people you've forgotten! Place the quantity your need in the box next to your design and colour scheme of choice then follow the promps. If you would rather not use the cart send us an email and we can get you an invoice instead. 

STEP 3 - DESIGN
We commence the design / place your wording of your beautiful design once wording and guests names/addresses (where relevant) have been received. Send us your wording immediately if you have it by email or we will contact you within 24 hrs of ordering anyway to get the ball rolling.

STEP 4 - PROOF
Final approval of your proof / layout / wording. You will receive your gorgeous design layout within 2 working days of Lilykiss receiving your information / details.

STEP 5 - SHIPPING
Your order is then printed, and lovingly checked and packaged by us. It is then shipped to you within 9-17 working days after you have made full payment and signed off (usually less). Excludes shipping/postage time. Postage is sent registered so you can track it. Please note that shipping is out of our control, we cannot guarantee timings on this so once it is with australia post it is tracked but not with us anymore. Excludes shipping/postage time. Also timings do not include the Xmas period or public holidays. All our printers shut over Christmas so please check with us for timings on the NY. Postage is sent registered so you can track it. Please note that shipping is out of our control, we cannot guarantee timings on this so once it is with australia post it is tracked but not with us anymore.

This does not include delivery time so please factor this in for your order to arrive via standard Australia Post. We take utmost care in protective packaging to ensure that your invitations reach you in perfect condition. We cannot be held liable for damage caused by third parties.

1 - Choose your design
Create an account with Lilykiss by filling in a few details and enjoy flicking through our range of designs to find a design which is truly your style as a couple. Be sure to browse all the colour options, each design comes at least 3 different colour palettes which dramatically change the effect of the wedding stationary. Be sure to view the designs with the thought that we can easily customise the colours to suit your wedding theme or personal colour style, as well as the fect that all designs come in DL (rectangle) and square format as you will see on the cart. We guarantee the supreme standard of all of our invitations and can assure you they look even better in real life. Though we understand it is difficult to choose one design, if you are not sure which invitation to order, why not order a sample of your favourite designs before purchasing. This is the perfect way to see the colour palette and view the lovely printing paper and size first hand so you know exactly what you are getting. All sample prices include the matching envelope option. (Samples use generic wording. Every print run is ever so slightly different so there may be a slight shade variation in your sample to your finished product but extremely minimal.)

(Samples use generic wording. Every print run is ever so slightly different so there may be a slight shade variation in your sample to your finished product but extremely minimal.)

2 - Ordering
Once you have chosen your preferred invitation package through our online gallery, simply follow the simple steps to our checkout. At this point it is optional to enter your invitation details/wording in entirety. The benefit of doing this is we can get the process started for you faster. If you don't have these details we will contact you within the following 24 hours requesting this information as a reminder. The checkout process will be followed by full payment of products purchased. Be sure to order a few extra blanks (5 recommended) for keepsakes and any people you've forgotten! Reprints are very expensive so to be avoided.

3 - Design Process
Once the wording for your invitation has been received, along with any guests names for personalisation, or guests addresses for posting labels, we will then commence your personal invitation design. It is here we incorporate your information and any design components that are required, ie those using initials or names on the cover as a design feature. It is here we take in any custom requests, ie colour changes.

4 - Proofs 
Once we are completely happy that your invitation is perfect we send you a pdf of your chosen design via email for approval. Once you are completely happy with this final PDF we send your design to print. (You are allowed 2 text alterations to this proof before charges are incurred). Once the final proof has been signed off no further alterations can be made. Note that colours will appear slightly differently on screen than they will when printed.

5 - Shipping
When we get your invitation back from the printers, each piece is individually checked to make sure it's perfect, they are then boxed and sent to your door! Time should be allowed for your package to arrive via Australia Post - standard. We pack our parcels with the utmost care so they reach you in perfect condition, however we cannot be held responsible for damaged caused by third parties. All mail is sent registered post.

Timing
Your chosen design wording and layout will be emailed to you within 4 working days from when we receive your order and all wording/guests names and addresses (if relevant). You will then check the design proof for any alterations. Once we have received your final approval your order will be completed ready for posting from 9 - 17 working days.

This does not include delivery time so please factor this in for your order to arrive via standard Australia Post. We take utmost care in protective packaging to ensure that your invitations reach you in perfect condition. We cannot be held liable for damage caused by third parties. Your order is then printed, and lovingly checked and packaged by us. It is then shipped to you within 9-17 working days after you have made full payment and signed off (usually less). Excludes shipping/postage time. Also timings do not include the xmas period or public holidays. All our printers shut over Christmas so please check with us for timings on the NY. Postage is sent registered so you can track it. Please note that shipping is out of our control, we cannot guarantee timings on this so once it is with australia post it is tracked but not with us anymore.

Minimum order:
30